Had a phone cal from one of our photo scanning clients - can we help them with an iTunes problem?
So on Friday I went over to survey the situation. Looking at their iTunes library was first step, which explained a lot to the client because as a Sonos user that was the way he looked at his music. Immediately you could see he had three copies of each track.
His first question was why? Well, if you set in Preferences / Advanced that you have a tick in the box for copying music into your iTunes library, when you go through the loop of adding to the library (File / Adder Folder) this is what happens. Even if that track is in the folder already, another copy will be made and added to the original folder. You get from one to two copies. Do it again, even if you're not sure what you were hoping to achieve, you'll get another set of tracks - your third.
Second question, how do we correct this? The only way is the tedious one. Hit show duplicates, then grind through the duplicated items and delete them. Took me hours, but eventually done. That's the exciting side of being a cd ripping service.
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