Thursday, December 20, 2007

iPhone Battery Problem

Another call for help on an iPhone (they're coming thick and fast these days). Battery won't charge.

Did some digging prior to site visit (Kensington, very plush) and found this could be due to a software glitch. Sure enough the iPhone didn't show it was charging but found evidently it was. Downloaded the latest iPhone software which makes things better and in some cases is a cure.

With the new software installed I noticed the opening screen showed a flat battery but Safari showed a full charge. Other applications seemed to have a different view of the state of the battery. The phone was hammered over internet connections and YouTube downloads and the battery held good, and recharged at the end of the session.

Another complaint from the client was exceptionally slow internet access. Found the device was latching onto a neighbours wi-fi connection, with a poor signal and slow transfer. Swapped to another open wi-fi and speed improved significantly.

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