One of the things I like about my CD ripping service (www.podserve.co.uk) is the chance to play with new toys, and today it was the iPod Touch. A client had invested in one while on an overseas trip and plugged it into an HP Windows PC expecting it to synch music and videos.
Result - nothing. First the iPod Touch began to charge so the unit was functioning, then it appeared in My Computer as a photographic device. I was called over to try to work some magic. A quick look at the PC verified the situation being as reported with no new iPod icon in the iTunes source pane. My first thought was to install the latest version of iTunes, despite my clients belief that this was not going to solve the problem. Acording to the client iTunes update had been run when the new device was plugged in - just a matter of days ago.
"Humour me" I said, and loaded the latest iTunes from my USB drive. It took ages to load, so we made small talk about the wonders of technology, until finally the new iTunes had taken root. Instant succes, I appear to be a minor techie god, the iPod Touch starts to synch as required.
Client mainly wants video content so to check it works OK we go to the Apple site and download a couple of movie trailers. "Wow" says client (actually using another word with one more letter) at the image quality. "Can we get on the internet?' We could, in just a few seconds. I was amazed to see the iPod Touch found more wireless networks than the PC and one was unsecured, so we clicked our way onto the worldwide interweb. It was great, fast, cystal clear and easy to enlarge the page image. Client immediately notices how much better this is than BlackBerry.
Moral of the story - if you're having problems with an iPod Touch (or any other iPod for that matter), make sure you have today's version of iTunes not just what you think might be recent. Don't assume for the sake of a few minutes downloading.
Second moral - if you want to play with cool toys set up a CD ripping service in London.
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