Welcome to the New Year, and it's hard to believe another year of CD ripping lies ahead. Born of a period of childhood fads there have been times when I've thought people would lose interest in mobile music, or maybe streaming services such as Spotify would render us all pointless; but no, we are still here and looking forward to processing more CDs.
We are resolved to do better. First, we have taken steps to significantly improve throughput. During our first few years order sizes were around 200 - 250 CDs, we could handle this best by working around 9-17 using what has become six PCs. However when we got larger orders, 500+, it was a challenge to get this voulume of music converted in seven days. Over the last couple of years CD collections of over 1,000 discs have become common. We'd like to get those out in a week but it's hard to do that using the previous process of distributed systems. About six months ago we invested in a Nimbie CD ripper. This enables us to load up around 100 CDs and leave those to be ripped in a batch. Add a few evenings of unattended operation and throughput has gone up. For this reason we have another robotic CD ripping system on its way to us and we are hopeful that big collections next year will be ripped as quickly as smaller collections.
Second, we've taken steps to improve the quality of our Data Grooming service. These are very much 'under the hood' but we hope our clients like the results, even though it is a bit frustrating that clients don't normally appreciate just how much better their metadata is than it might have been.
Third, we're gaining more experience at delivering even higher quality music. When we started iTunes Music Store supplied music at 128 Kbps but we opted for twice that level with 256 Kbps AAC files. Today more clients are looking for lossless music which means returning files on DVDs has become unrealistic. So we've been down the USB thumbdrive route into USB connected external drives and into NAS drives. Additionally we're able to supply music on hard drives which can be installed inside a tower style system or in a bay of your NAS unit.
Taking these enhancements we're confident that 2013 will be our biggest and best year yet, and if you become one of our clients, we look forward to meeting you.
