One of our earliest CD ripping clients moved on to install an Apple TV unit. He has a B&O TV system with great speakers so the first asset was hearing his music streamed into his lounge area. Next was watching Youtube clips and seeing photos of his lovely family in big screen clarity.
Then the photos wouldn’t sync.
I think the start of the sync problem was when he upgraded his PC to a new unit with Windows 7. So I was called in to fix the issue.
First thing I did was see if iTunes needed to be upgraded, and sure enough an upgrade came down the line. I again configured the photo sync but although the computer thought iTunes was syncing it was clear nothing was happening. I reset the Apple TV, still no improvement. I reset to factory defaults, re-installed Apple TV, updated its software, still no photo sync.
Trying to force things along by opening / closing iTunes I noticed and error message saying Corefoundation.dll was missing. Quick Google search suggested this caused a problem with iTunes sync server program which would be fixed by uninstalling Windows then downloading a fresh version to install.
I did this using the download function on the iTunes page of the Apple website. A few minutes later I got a message saying this version would not install under 64bit Windows 7. I searched Apple’s website and found yes, there is a 64bit version of iTunes so I dug around and found it. This version has 64 in its name, so I downloaded that and the install went ahead OK.
Back to Apple TV - things were worse than when I arrived, Youtube was OK but no music, no photos. Went back to PC (on the otherside of the apartment) checked settings a couple of times and eventually music was syncing and could be heard. But no photo sync.
Three hours after arriving we were no further forward than when I arrived, except for a long list of things that don’t get iTunes on Windows 7 to sync with Apple TV. I’m left with thinking this is an Apple or Microsoft issue, but I’ll keep digging.
